GENTIAN TRAILS
‘’The authentic experience’’

We have a beautiful flower in the highlands of Ecuador called Gentian.    The beauty and colors of this Andean flower (orange, yellow and green) express the message we want to share with our guests. In Indian folklore these colors mean:

Through the Gentian trails of the Ecuadorian Andes we will discover and share the authentic experiences that our guests want to enjoy.

OUR MISION
We design authentic experiences with an upscale service for discerning and demanding guests visiting Ecuador.

OUR VISION
Our aim is to be a leading up market travel designer of genuine experiences with respect, responsibility, and sympathy to people and the environment.

OUR SERVICES
We provide visitors with selected products which are the best available in terms of experience, comfort, style, quality and service, and to seek to improve this continuously, whilst meeting and adapting to changing customer needs in the target market.

OUR SERVICE DESCRIPTION  
Our company is a full service tour operator that sells and operates services in mainland Ecuador.Services including excursions for Fit’s (individual travelers) and groups, families, educational and exciting activities, accommodation, flexible and tailor made itineraries. Our role is to offer our knowledge and expertise, the best and most experienced guides, competitive rates, with specialty focus on AUTHENTIC EXPERIENCES, which enhance the satisfaction for our customers.

All our suppliers are the best professionals with outstanding backgrounds, therefore they meet with our philosophy and rigid standards of quality.

We are a small organization in which our staff shares management duties and decision making. Each member of our team is capable of handling every aspect of the business.

THE FOUNDERS

Santiago Martinez has been in the tourism business since 1982, working with up market target clients as a guide and also in management related to operations, sales, marketing, customer service and  product designing. Has a degree in Tourism Administration, and is a Professional Tour Guide specialized in natural history, and has considerable experience in dealing with discerning and demanding clients.

As part of his career, has participated in important projects like the first water landing in San Pablo Lake near Otavalo region, has been involved in the organization and guiding of the project An Aerial Vision of Latin America – The Eye of the Condor, book published in USA in September 2007 by National Geographic, guided important celebrities and politic personalities.

Eleonora Ortiz has been in tourism for over 20 years, with degrees in Tourism Administration and Public Relations.   She is also Professional Tour Guide, and has attended several courses related to operations, sales, marketing, finances and has a big experience dealing with the up market and discerning clients.

Eleonora has had in the past very important jobs related with Operations Management and sales working in very important companies, dealing with renowned clients, like writers, artists, Important politicians from Latin America and UK, her skills and degrees in Communications and Public Relations have been a very important asset to combine with the tourism industry.

THE TEAM

Experienced and versatile people are part of our group, therefore we are very proud to introduce you our office staff:

Seating from left to right:

Gustavo Ortiz – Director
Alexandra Guerra – Operations Manager
Karina Proaño – Accountant
Cristina Puruncaja – Office Manager Assistant
Natalia Velarde – Operations Assistant
Stalin Proa – Driver and Messenger